Vanesa

Language English, Spanish

Highly motivated person with excellent communication skills and a strong background in customer service, seeking a position in a dynamic organization that rewards achievement with great challenges and unlimited opportunities.

EDUCATION

Lehman College, Bronx, NY                                                                   2014-2015

  • Bachelors of Art and Political Science Major

  • Leadership Seminar certificate at Herbert Lehman Student Leadership

Westchester Community College, Valhalla, NY                                     2012-2014

  • Associates Degree in Liberal Art and Social Science

  • International Honors Society Phi Theta Kappa

Catholic University of Ecuador (Quito - Ecuador)                                1998-2001     

  • Associate Degree in Psychology

ADC & HAS Management - Quiport (Quito - Ecuador)                       2003-2004

  • Customer Service training

Lan Chile Airline Corporative, Santiago de Chile                                  2004-2007

  • Flight Attendant Certification in Material: Boeing 767-300 and Airbus 320/319, Ditching and Fire Fighting

EMPLOYMENT HISTORY

Yankee Stadium

Tour Guide       2016 to 2017

  .      Greet tourists and introduce them to the history of Yankee Stadium

  .      Conduct them throughout the stadium safely and entertained

  .      Delivered facts and historical information about museum equipment and artifacts pointing out features of interest and answering questions.

Dan Rooney’s  and Legends                                                                    2015-2017

Hostess

   .       Greeted guests and patrons personally as they enter into the establishment

   .      Received and record dining reservations on the telephone

   .       Ensured the proper setup of dining and service area

Lan Chile Airlines and Lan Ecuador Airlines                                 2003–2010

Flight Attendant        

  • Provided superior customer service for first class, business and coach customers.

  • Received training on all safety and emergency evacuation procedures

  • Performed duty free sales associate responsibilities during flight

Promotional Model Experience

  • Travel Show in Javits Center in New York in 2017 (promotional model) Teaching and helping with VR glasses, welcoming guests to the booth.

  • Coterie in Javits Center with Milano Formals 2017 (promotional model and sales)

  • Chicago with Milano Formals for National Bridal Market 2017 (promotional model, sales and set up of the booth)

  • CigarFest 2017 in Lake Harmony Pennsylvania (bikini model and sales)

  • LightFair 2017 in Philadelphia (promotional model) Scanning badges and welcoming customers to the booth.

  • Wizard World comic con 2017 Philadelphia. Scanning badges, welcoming customers and organize participants to take pictures with celebrities in PhotoOps

  • Fancy Food Show 2017 in New York. Promoting products for Family Foods, help to set up the booth, prepare food samples, welcoming attendees to the booth.

  • Underwear Run 2017 in Central Park with Gildan Underwear. Promotional model, taking pictures with attendees, promoting Gildan products, giving away information and prices

  • Ballooning Festival 2017 New Jersey. Promoting Chrysler Pacifica vehicles. Setting up of the booth, engaging with attendees and children with prizes and collecting data

  • Musik Fest 2017 Bethlehem, promoting Wells Fargo, working with VR glasses, roulette prices, and EMCEE.

  • Promotional model for Negra Modelo and Modelo Especial in Philadelphia 2017. Encouraging costumer to participate in activities/games and posting pictures in social media. Distributing premiums and talking about the product.

  • OctFest Brooklyn NY 2017 Promoting and sampling three types of beer (Hanalei-IPA, Big Wave and Omission)

  • Geico Marathon Philadelphia 2017 (Promotional model) Encouraged consumers to participate in all games/activities on-site and distribute premiums. Register consumers into the sweepstakes using iPads.

  • President’s Cup Gold Tournament 2017. Promoting David Frost Wine, encouraging attendees to sign up for daily ruffle and talking about the wine.

  • Comic Con NYC 2017. Promoting Namco and Bandai’s new games. passing premiums, registering people and winners, organizing the raffle.

  • Geico Marathon New York City Brooklyn 2017. Encouraged costumers to participate spinning the wheel and filling up surveys. Set up the booth in the race area and passing Geico premiums.

  • Prix Galien USA 2017 Registered participants, gave badges and folders to delegates. Assisted with running conference and microphone handling during Q&A.

  • NYC  Marathon 2017 New Balance. Promotional model. Encouraged runners to sign up for New Balance rewards using iPads, giving away totes and vouchers.

  • Genesis Luxury ride and drive event in NYC 2017. Product specialist.

  • Taylor Swift pop up store and VIP party in Manhattan NY, 2017. Promoting release of new album and clothing Reputation.

  • NY Dental Meeting for FDI World Dental Federation, NY, 2018. Welcome assistants to booth and talked about the FDI, handle information and registered participants for the Convention in Buenos Aires Argentina.

  • Mary Kay Leadership Conference with Geico, Atlanta Georgia, 2018. Welcoming assistants to Geico booth, registering and opening new insurance accounts, passing premiums and informing about the brand.

  • CES Las Vegas, Nissan, 2018. Greeted guests to Nissan booth, registered assistants to participate in simulation, managed VR activity.

  • BeautyCon NY, 2018. Welcomed your guests with a warm smile, facilitated an interactive game (photo ops), scan badges, distribute literature, kept area tidy, control lines.

  • Longiness Masters Equestrian event, Long Island, NY 2018. Worked as hostess in VIP areas of Masters Club and Longines, welcomed attendees and checked appropriate wristband, informed them about event and activities.

  • HULU upfront for Hand Maiden's Tale 2018. Dress up as handmaiden to promote the upcoming show, later change outfits and pass Hulu gift cards to attendees.

  • Auto Show Philadelphia 2018 Lexus. Promo Specialist

  • CigarFest, NY 2018. Man’o War (promotional model) Costumed event, welcomed attendees, took photos with attendees and passed cigars.

  • Byron Nelson Gold Tournament, Dallas Texas. AT&T event 2018. (Brand Ambassador) Team leader for the activation. Engaged with consumers that entered the spaces, Informed them of AT&T’s products and services. Directed visitors to the various event activities around the course.

  • Swiffer new product release, NY 2018. (Brand Ambassador) Demonstrated a popular cleaning product, helped with the catering area and taking photos with attendees.

  • Spartan Race, FITAID, Tuxedo Park NY, 2018. Passed the product and talk about it with participants. Helped with setting up and breaking down of the booth.

  • Pride Island event NY 2018, V8 energy drink. Passed energy drinks and talked about the product with attendees, reloaded products when necessary from the van to the event.

  • AllStars event Washington 2018 Playstation (Brand Ambassador) Managed VR activity, controlled lines, passed swag, organized tournaments, demo different games.

  • Musik Fest Bethlehem 2018 Playstation. (Brand Ambassador/ team lead) Managed VR activity, controlled lines, demo different games.

  • Bank of America, Pittsburgh 2018 (Brand Ambassador/Team lead) Set up booths, organized the team, distributed premiums in different areas, loaded and unloaded the truck, talked about the product and brought customers to open accounts with reps

  • Visa NFL Football Chicago 2018 (Brand Ambassador) Managed photo ops and passed premiums.

  • New York Comic Con 2018, Topps (Brand Ambassador) Passed premiums, line management, crowd gathered.

  • Bank of America Boston 2018 Realtors conference (Brand Ambassador/ team lead) got leads, passed swag, managed team, showed them escape room interacting activity.

  • ESPN winter event 2018 Manhattan, NY. Heineken (Promotional model) Photo ops, posed for photos with attendees, passed premiums.

  • Nissan Snow Globe event NYC 2018 (Product specialist/ team lead) Welcomed atendees, talked about the new Nissan altima, took photos with participants inside the snow globe, managed team.

  • CES Las Vegas Sanho, 2019 (Promotional model) Greeted attendees, talked and promoted the products, collected leads.

  • Mary Kay Seminar/ Geico San Diego 2019 (Brand Ambassador/team lead) welcomed attendees to booth, helped them getting quotes for car insurance, referred them to Geico sales associates to sign for insurance, passed swag and managed the team.

  • Mecum motorcycle auction Las Vegas 2019 Sta-bil (Brand Ambassador/ team lead) welcomed attendees, registered participants, passed information and give aways, took photos with attendees, managed the team.

  • BeautyCon NYC 2019 Rimmel London US (promotional model/ team lead) Welcomed attendees, restocked products, took photos, passed swag, managed team.

  • NYIAS 2019 NYC Jaguar and Land Rover (promotional model) checked in attendees for vehicle presentations, line control, photo ops.

  • PGA Championship Farmingdale NY. Golftec 2019 (Brand Ambassador and Team Lead) checked attendees for swing analysis, line control, managed team schedules and breaks.

  • Red Stripe White Plains NY 2019 (promotional model) setting up and breaking down the booth, informing people about the brand, passing swag and served the beer.

  • Governors Ball NYC 2019 hotels.com (Brand Ambassador) bringing attendees to the booth, photo ops, line management.

  • MLB All Star Topps Cleveland 2019 (Team Lead) promoting the card trading app, passing give aways, welcoming attendees to the booth, line control and management of team.

  • Musikfest 2019 Playstation (brand ambassador) showed VR area and new games, Line control, Welcomed attendees, passed swag.

  • Little League South Williamsport 2019 Honda (Product Specialist) Welcomed attendees, registered/gave wristbands, promote the 2020 vehicles in display.

  • Great Dental Congress NYC 2019 (Product Specialist/ Sales) Promoting the next dental congress, register exhibitors, speakers. Passing information about congress.

  • IBS/KBIS Amerisink Las Vegas 2020. (Promotional model) Observed booth activity, scanned badges, collected business cards, greeted guests and clients. Also, welcomed guests and encouraged them to enter the display and try out the products.

  • MODEX Carter Control Systems CCS. Atlanta 2020. (Promotional Model) Greeted attendees and encouraged them to enter the booth, scanned badges and collected business cards. Maintained the booth in order, clean and disinfected.

  • BMW Ride and Drive tour NY, NJ, PA. Aug to Nov 2020 (Promotional model, Product Specialist) Drove bringing vehicles to different country clubs around the areas of NY, NJ and PA, set up the tent, organized the ride and drive, managed the cleaning crew for the disinfection of the vehicles, got leads and passed give aways. Using PPE and following all the safety measures required.

  • Affiliate Summit NYC 2021 Market Bullet LLC (promotional model) Greeted and engaged guests, generated leads, helped with basic questions about the company.

  • The International Surface Event, CGS, Las Vegas 2022. (promotional model) Greeted, and engaged guests, generated leads, kept booth area clean.

ADDITIONAL SKILLS

  • Bilingual fluent in Spanish and English

  • Proficient in American Sign Language and Italian