Marcela

Language English, Spanish

PROFILE

     Industrial Engineering with emphasis in the areas of management on operations, analysis, simplification, measurement and organization of work methods, design and management of control systems for quality. Knowledge of basic math and bookkeeping functions. Abilities for working in a team environment facility, adaptation to change and interest of continuous learning, with good interpersonal relations. Committed to achieve my goals.

EMPLOYMENT

Cypress Fairbanks Independent School, Houston, TX 2014 - Present

Food Service

Houston Training Schools, Houston, TX 2011 – 2013

Admissions Representative

Mambo Seafood, Houston, TX 2010

Head Server – Shift Lead

Gran Colombia Restaurant, Houston, TX 2008 - 2009

Waitress

Banco de Occidente , Cali, CLO 2005 - 2008

Temporary personnel. Area Products enterprise and intermediate bank.

     Management and refinement of data,  supported the accomplishment of information giving pursuit to the managers and directors at national level in the fulfillment of the goals for Unidirecto.  Supported the allocation of clients to the correspondent regional facility.  Realized information of clients to the bank with its respective level of indebtedness to present prospectuses to the managers at national levels.

Temporary personnel. Area supported to Sales.

     Planning, organization and accomplishment of events directed to clients and nonclients of the bank (Forum of TLC, Standardization Publishes, Messengers, Focus Group: National taxes, Occired and Payments to Third parties, consultant's offices to product clients). Update of data bases of clients, allocation and transfer of clients to the managers of the Regional one, I supported realizing statistical information to evaluate the product goals of the managers of the regional one. Telemarketing (Collection of territorial Taxes, surveys clients of the bank).

Student in practices. Area supported to Sales.

     Handling of allocation programs and prospectuses of clients, besides information and support to different managers from the regional one. Handling and purification of data, telemarketing. Logistic of events and investigation and evaluation of market niches. Investigation, allocation and optimization of niches of market to be worked by the managers of the regional one.

Netcomputo, Cali, CLO 2005-2007

Manager. Own business.

Customer service.

EDUCATION

Houston Community College, Houston, TX 2011-2015

Teacher Builder, Houston, TX 2008

Bilingual Educators, Houston, TX 2008

Pontificia Universidad Javeriana, Cali, CLO 2001-2007

Major: Industrial Engineering.

     Courses included business math, marketing, communications, production, and human relations.

CERTIFICATION

  • ïProbationary Teaching Certificate (Spanish 6 - 12) (Upon an employment offer).

  • ïTABC

SKILLS

  • ï Excellent communication and people skills.

  • ï Strong organization skills.

  • ïFamiliar with Microsoft Windows, Word, Excel, Power Point, Acces, Autocad, Internet and Microsoft Outlook.

PROMOTIONAL EXPERIENCE

  • Simple Mobile /Telcel – 3 months work within brand ambassadors to help execute all onsite activations. Hire, train and manage all onsite staff. Distributed premiums and cellphones. Took digital pictures developed on site. Do recaps.

  • Montejo/Budlight Chelada – 3 years sampling program as a brand ambassador and onsite manager distributed samples and prizes at gas stations, markets, grocery stores, restaurants, sports bars, festivals, free markets. Took pictures developed on site with customers and doing recaps.

  • Liquor /Beer/ Wine – 8 years sampling program at local stores, bars, restaurants, gas station, markets distributed samples.

Brand Ambassador / Onsite Manager