Alexandria

Languages English, Spanish

PROFESSIONAL SUMMARY

SKILLS

WORKHISTORY

Personable and outgoing lead brand ambassador with 5 years of experience in marketing and sales settings. Expert at representing products and delivering presentations to small or large groups. Excellent customer service skills and always up for tackling new challenges.

Bilingual in English and Spanish (spoken/written)
Excellent communication skill and customer service

Strong interpersonal skills, problem solver, & analytical thinker

Inventory controls, POS systems knowledge
Product demonstration, sale expertise, and revenue generation strategies

BrandSpecialist • Lamborghini PebbleBeach,CA • August2021toAugust2021

Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
Promotional model and brand ambassador at Concourse d'Elegance auto show Conceptualized brand identity and developed unique accompanying graphic style and tone for use in communications.

TeamLead • CANN
Chicago,IL • August2021toCurrent

Tracked receipts, employee hours and inventory movements.
Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
Managed a team for LOLLAPALOOZA 2021
Set up product demos through out the Los Angeles NORTH region

TeamLead • Anheuser-Busch LosAngeles,CA • January2020toCurrent

Prepared detailed recaps within 24 hours on updates to project specifications, progress, identified conflicts and team activities.
Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.

Poured samples and demonstrated various features.
Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.

PromotionalModel • Toyota
SanDiego,CA • February2020toFebruary2020

Worked at trade shows, auto shows, and various sporting events
Engaged customers with friendly demeanor and extensive product knowledge Communicated product value, quality and style to educate and entice potential customers
Organized and stocked merchandise to keep necessary levels for sales demand Set up and managed booths at trade shows and businesses

FieldManager • NUG
LosAngeles,CA • March2019toFebruary2021

Prepared operational budget and directed proper utilization of company resources to meet objectives.
Coordinated and scheduled field personnel to cover operations throughout assigned regional area.

Developed and implemented processes and strategies to achieve operational cannabis goals.

PromotionalSpecialist • Chevrolet
SanFrancisco,CA • November2019toDecember2019

Drove traffic to Chevrolet at the San Francisco Auto Show by creating and implementing promotional plans
Worked with marketing department to create targeted advertising strategies for key customer demographics
Made a fun and interactive environment for attendees
Built relationships and personalized future client development opportunities by collecting customer data

TourManager • KaplanProfessionalEducation LosAngeles,CA • November2019toNovember2019

Tour Manager for Kaplan Learning, managed event scheduling and elements for 7 campuses on tour
Entertained tour guests with various props and signs to ensure maximum engagement, fun, and lasting memories

Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors
In charge of 5 food trucks, 12 brand ambassadors, and made a post event write up

ProductSpecialist • JeepChryslerDodgeCity Anaheim,CA • September2019toOctober2019

Camp Jeep at various auto shows
Right side driver duties
Logged phone numbers and email addresses to contact customers for follow-ups Researched product's technical specifications and accurately communicated information
Expanded and increased knowledge of Jeep's product line

VRDemonstrator • Occulus
SanJose,CA • September2019toSeptember2019

VR demonstrator at OC6 in San Jose representing Occulus
Addressed effective key points and talked to attendees about the future of mixed reality and demonstrated VR game play
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas
Collaborated with developers, advertisers and production managers to market products and services

PromotionalModel • AperolSpritz
SanDiego,CA • September2019toSeptember2019

KAABOO 2019 Music Festival promotional model and BA for Aperol Spritz Educate festival attendees about the alcoholic beverage Aperol Spritz and give out promotional items
Placed items on tables to create proper mood and aesthetic appeal
Poured samples and demonstrated various features

GameDemonstrator • Nintendo
Seattle,WA • August2019toSeptember2019

PAX WEST 2019 game demonstrator for Nintendo Demonstrated Pokemon Sword & Shield

Talked about the game and brands key messages and communicated product value, quality and style to educate and entice potential customers

BrandAmbassador • MichelobUltra SanFrancisco,CA • August2019toAugust2019

Helped consumers with registration and scheduling appointments at Michelob Ultra Beer Festival 2019
Informed attendees about the many low carb beer options, checked tickets and directed guests to locations

Provided exceptional customer service to all guests and escalated concerns where needed
Set up event facilities and equipment, cleaned areas and organized supplies Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities

BrandAmbassador • Apple
Oakland,CA • August2019toAugust2019

Created and implemented successful advertising strategies to get people to use and download apple pay
Provided customer service using extensive knowledge of technology and apple features

Contributed ideas to concept development, strategic planning and business operations
Collaborated with developers, advertisers and production managers to market products and services

EventManager • SprintCorp.
Bakersfield,CA • August2019toAugust2019

Planned and organized activities, details and timelines for Sprint's "Back to School" event
Instructed brand ambassadors to flyer outside and surrounding areas to promote the event

Guided people through the sign up process to vote for their favorite local school on an iPad and had them spin a wheel for prizes
Took pictures throughout the event and wrote up a shift report after each event day

GameDemonstrator • Nintendo SanDiego,CA • July2019toJuly2019

Game demonstrator for Nintendo at Comic Con 2019
Showed individuals how to play Super Mario Maker 2 and explained key points of the game and its features
Ran a photo booth and took individuals photos
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately

Manager • JeanPaulGaultier SanFrancisco,CA • June2019toJuly2019

Worked as an event manager for a Jean Paul Gaultier Campaign
Communicated product value, quality and style to educate and entice potential customers
Analyzed usage patterns to understand ways in which customers used company products and services
Snapped professional quality photographs to use on social media channels for promotional campaigns
Assigned daily employee tasks and monitored activity and completion

FieldManager • KNBIS
North Hollywood, CA • March 2017 to August 2019

EDUCATION REFERENCES

Organized and stocked merchandise to keep necessary levels for sales demand Responsible for planning and organizing sampling events by working hand-in-hand with retail store managers and leaders
Set up a table and demonstrate the product line at various locations, events, and festivals

Analyzed usage patterns to understand ways in which customers used company products and services
Worked with team members to improve performance and implement training updates

ShiftManager • FountainOfWellbeing
North Hollywood, California • April 2016 to August 2019

Kept employees operating productively and working on task to meet business and customer needs
Managed schedules, accepted time off requests and found coverage when shifts were short

Trained and mentored new employees to maximize team performance Tracked receipts, employee hours and inventory movements
Alerted customers to upcoming sales events and promotions
Order inventory for the shop and handled various vendors

Opening and closing duties
Set up a table/booth and worked patient appreciation days, demos, and promotional events for brands under our license (KNBIS, VIOLA, Jayden's Juice)

BachelorofScience-CognitivePsychology • CaliforniaStateUniversity,Northridge CA • 2019

DJ Hawkins (747) 291-5115 Brenda Belderol (310) 280-8861 Kimberly Cisnero (818) 714-5413